ODP Business Solutions (fka Office Depot)

ODP Business Solutions (fka Office Depot) is the primary supplier of office supplies and accessories for Louisiana State University.

Benefits of the master contract supplier relationship are that LSU receives outstanding pricing on office supplies, free freight, deep discounts on a hotlist of supply items, no-hassle return policy, and dedicated on-campus representation.

Local Sales Representatives

Richard Merten
Global Account Manager - West Region
richard.merten@odpbusiness.com
Cell: 832-477-6118

 

ODP Business Solutions Ordering Information
Question Answer
Order Status feature available in Punch-out Yes
Email Order Acknowledgement sent to Requester Yes
Email Ship Acknowledgement sent to Requester No
Deadline for Orders to Ship Same Day 3:00 PM CST
Standard delivery time Delivery time indicated in Shopping Cart
Shipping and Handling charges Shipping and Handling charges do not apply.
E-quote functionality available in Punch-out Not Available
Order History feature available in Punch-out Yes
Favorites/Hotlists feature available in Punch-out Yes
Order cancellation and returns For all cancellations or returns, please email richard.merten@odpbusiness.com or ecsupport@officedepot.com. You will be required to have a written confirmation from the supplier to clear the Workday encumbrance.
Catalog Product Restrictions

Yes, per the 2019 Office Depot contract.

  • Audio/Visual Equipment
  • Break Room Supplies (i.e. plates, cutlery, etc.)
  • Computer Hardware, Software, and Services
  • Copy & Print Services
  • Food/Snacks
  • Furniture
  • Printers, Copiers, and Multifunctional devices
  • Promotional Items
  • Remanufactured Ink/Toner
Additional Notes N/A

 

Additional Dedicated Contact Methods

Hours of Operation: Monday–Friday, 8:00 AM – 6:00 PM
Customer Service Phone: 1-800-279-1528
Customer Service Email: strategicsupport@officedepot.com 
Invoice Copies & Proof of Delivery (POD): abbillingsupport@officedepot.com

Have a need outside of normal business hours?  You’ll receive a message asking you to call back or email your request. Your email will be prioritized the next business day. 

Questions?

All questions concerning this contract should be directed to LSU Procurement at 225-578-2176 or purchase@lsu.edu.

Rev. 7/1/2024


ODP Business Solutions logo

LSU logo

Competitively bid through
LSU Procurement Services
ITN #851 - Office Supplies

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